All Systems Operational
API (api.shipcloud.io) ? Operational
90 days ago
100.0 % uptime
Today
WebUI (app.shipcloud.io) ? Operational
90 days ago
100.0 % uptime
Today
Developer Portal (developers.shipcloud.io) Operational
90 days ago
100.0 % uptime
Today
Website (www.shipcloud.io) ? Operational
90 days ago
100.0 % uptime
Today
Carrier APIs ? Operational
90 days ago
99.85 % uptime
Today
DHL ? Operational
90 days ago
99.25 % uptime
Today
DPD ? Operational
90 days ago
99.52 % uptime
Today
Fedex ? Operational
90 days ago
100.0 % uptime
Today
GLS ? Operational
90 days ago
100.0 % uptime
Today
Hermes ? Operational
90 days ago
99.98 % uptime
Today
Iloxx ? Operational
90 days ago
100.0 % uptime
Today
UPS ? Operational
90 days ago
100.0 % uptime
Today
DHL Express ? Operational
90 days ago
100.0 % uptime
Today
DPAG ? Operational
90 days ago
99.82 % uptime
Today
Hermes (HSI) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Response Time
Throughput
Past Incidents
Dec 9, 2019

No incidents reported today.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019
Completed - The scheduled maintenance has been completed.
Dec 5, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 22:00 CET
Update - Update from DHL about the maintenance:
>contrary to the announcement, the maintenance work is carried out without downtime.
Dec 4, 16:59 CET
Scheduled - We've been notified about upcoming maintenance work on the "DHL Versenden / DHL Ship" service:

> Dear Ladies and Gentlemen,
>
> from 10 pm on December 04 until approx. 5 am on November 06 maintenance work needs to be done on the function Ship.
> During this period the Ship Webservice may temporarily be unavailable, incoming requests might not be processed.
>
> We apologize for any inconvenience this may cause.
>
> Sincerely,
>
> Your DHL Developer Portal Team
Dec 2, 17:25 CET
Dec 3, 2019
Resolved - DPD informed us, that the services are running again.

> The application is currently available again, but remains under surveillance. Of course we will keep you informed.
Dec 3, 15:15 CET
Monitoring - We've just been informed by DPD that their webservices are not responding:

> Because of a malfunction our Web Services are temporarily not available.
> We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service will be restored.
Dec 3, 13:35 CET
Dec 2, 2019
Resolved - It seems the services have recovered
Dec 2, 17:22 CET
Monitoring - We've just been informed by DPD about a disruption of their service:

> Dear customer,
>
> Because of a malfunction our Web Services are temporarily not available.
> We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service will be restored.
>
> We will inform you by email as soon as the malfunction has been corrected, and apologise for any inconvenience.
Dec 2, 09:28 CET
Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019
Resolved - The service seems to be back to normal.
Nov 28, 17:11 CET
Monitoring - Confirmation from DHL just came in:
> Dear Ladies and Gentlemen,
>
> due to technical problems, the return webservice is temporarily unavailable.
>
> We work on a solution
Nov 28, 15:45 CET
Investigating - The DHL Returns API is running into errors. We'll keep you posted.
Nov 28, 15:37 CET
Nov 27, 2019
Completed - The scheduled maintenance has been completed.
Nov 27, 03:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 23:01 CET
Scheduled - We've been notified about upcoming maintenance work on the "DHL Versenden / DHL Ship" service:

> Dear Ladies and Gentlemen,
> from 11 pm on November 26 until approx. 3 am on November 27 maintenance work needs to be done on the function Ship.
> The Ship Webservice will not be available during this period, incoming requests will not be processed.
>
> Sincerely,
> Your DHL Developer Portal Team
Nov 25, 13:32 CET
Nov 25, 2019

No incidents reported.