All Systems Operational
Uptime over the past 90 days. View historical uptime.
API (api.shipcloud.io) ? Operational
90 days ago
99.96 % uptime
Today
WebUI (app.shipcloud.io) ? Operational
90 days ago
99.96 % uptime
Today
Developer Portal (developers.shipcloud.io) Operational
90 days ago
100.0 % uptime
Today
Website (www.shipcloud.io) ? Operational
90 days ago
100.0 % uptime
Today
Carrier APIs ? Operational
90 days ago
99.93 % uptime
Today
DHL ? Operational
90 days ago
99.78 % uptime
Today
DPD ? Operational
90 days ago
99.96 % uptime
Today
GLS ? Operational
90 days ago
100.0 % uptime
Today
Hermes ? Operational
90 days ago
100.0 % uptime
Today
Iloxx ? Operational
90 days ago
100.0 % uptime
Today
UPS ? Operational
90 days ago
100.0 % uptime
Today
DHL Express ? Operational
90 days ago
100.0 % uptime
Today
DPAG ? Operational
90 days ago
100.0 % uptime
Today
Hermes (HSI) ? Operational
90 days ago
100.0 % uptime
Today
DHL PL Operational
90 days ago
99.64 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Response Time
Throughput
Past Incidents
Nov 29, 2022

No incidents reported today.

Nov 28, 2022
Coronavirus: Effects on your shipping
Resolved - This incident has been resolved.
Nov 28, 14:27 CET
Investigating - Due to the coronavirus, carriers need to adapt their services. This may result in increased shipping restrictions or delays.
Please find up-to-date information in our Help Center: https://support.shipcloud.io/de/collections/2209298-corona-update

In the news ticker and with helpful tips for your shipping, we will keep you informed about upcoming changes in the foreseeable future.

----------------------------

Coronavirus: Auswirkungen auf Ihren Versand
Aufgrund des Coronavirus müssen die Versanddienstleister ihre Services anpassen. So kann es vermehrt zu Einschränkungen im Versand oder Verzögerungen kommen.
Aktuelle Informationen hierzu finden Sie in unserem Help Center: https://support.shipcloud.io/de/collections/2209298-corona-update

Im Newsticker sowie mit hilfreichen Tipps für Ihren Versand halten wir Sie so in absehbarer Zeit über bevorstehende Änderungen auf dem Laufenden.
Mar 18, 15:43 CET
Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022
DHL Returns API maintenance
Completed - The scheduled maintenance has been completed.
Nov 22, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 05:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Nov 15, 16:46 CET
Update - We will be undergoing scheduled maintenance during this time.
Nov 15, 16:45 CET
Scheduled - We've been informed by DHL of the following maintenance on their Returns API:
>Hello,

> Due to maintenance on November 22, 2022, from 5 am until 6 am no return labels for DHL Retoure International can be created via > API Retoure or function ¿Returns¿ in the Post & DHL Business Customer Portal for the following countries:
>
> AT, BE, CH, CZ, DK, EE, ES, FI, FR, GB, HU, HR, IE, IT, LT, LV, MT, NL, SK, SI.
>
> Sincerely,
> Your Team Developer Portal Post & Paket
Nov 15, 16:45 CET
Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

No incidents reported.

Nov 16, 2022

No incidents reported.

Nov 15, 2022
Label limit reached
Resolved - This incident has been resolved. We will contact a few customers in the next few days to clarify data revisions.
Nov 15, 15:49 CET
Monitoring - The subscription data has been fixed since approx. 16:08. If you have changed your subscription in the meantime, we will contact you again directly in the next few days.
We continue to monitor the applied fixes.
Nov 10, 19:48 CET
Identified - Corrupted subscription data led to the error. We have restored a backup, so the issue is mostly fixed.
Nov 10, 16:17 CET
Investigating - We are investigating reports and increased error rates for "You've reached your limit for API requests" errors.
Nov 10, 13:56 CET
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