Investigating - Due to the coronavirus, carriers need to adapt their services. This may result in increased shipping restrictions or delays.
Please find up-to-date information in our Help Center: https://support.shipcloud.io/de/collections/2209298-corona-update

In the news ticker and with helpful tips for your shipping, we will keep you informed about upcoming changes in the foreseeable future.

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Coronavirus: Auswirkungen auf Ihren Versand
Aufgrund des Coronavirus müssen die Versanddienstleister ihre Services anpassen. So kann es vermehrt zu Einschränkungen im Versand oder Verzögerungen kommen.
Aktuelle Informationen hierzu finden Sie in unserem Help Center: https://support.shipcloud.io/de/collections/2209298-corona-update

Im Newsticker sowie mit hilfreichen Tipps für Ihren Versand halten wir Sie so in absehbarer Zeit über bevorstehende Änderungen auf dem Laufenden.

Mar 18, 15:43 CET
API (api.shipcloud.io) ? Operational
90 days ago
100.0 % uptime
Today
WebUI (app.shipcloud.io) ? Operational
90 days ago
100.0 % uptime
Today
Developer Portal (developers.shipcloud.io) Operational
90 days ago
100.0 % uptime
Today
Website (www.shipcloud.io) ? Operational
90 days ago
100.0 % uptime
Today
Carrier APIs ? Operational
90 days ago
99.99 % uptime
Today
DHL ? Operational
90 days ago
100.0 % uptime
Today
DPD ? Operational
90 days ago
100.0 % uptime
Today
GLS ? Operational
90 days ago
100.0 % uptime
Today
Hermes ? Operational
90 days ago
100.0 % uptime
Today
Iloxx ? Operational
90 days ago
100.0 % uptime
Today
UPS ? Operational
90 days ago
100.0 % uptime
Today
DHL Express ? Operational
90 days ago
100.0 % uptime
Today
DPAG ? Operational
90 days ago
99.99 % uptime
Today
Hermes (HSI) ? Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
DHL Returns API maintenance May 22, 18:00-18:45 CEST
We've been informed by DHL of the following maintenance on their Returns API:
> on Sunday May 22, 2022, from approx. 6:00 to 6:45 p.m. maintenance for the function Returns and the web service API Returns will take place and therefore temporarily no return labels can be created.

Posted on May 11, 08:39 CEST
DHL Returns API maintenance May 24, 05:00-06:00 CEST
We've been informed by DHL of the following maintenance on their Returns API:
> Due to maintenance on May 24, 2022, from 5 am until 6 am no return labels for DHL Retoure International can be created via API Retoure or function "Returns" in the Post & DHL Business Customer Portal for the following countries: AT, BE, CH, CZ, DK, EE, ES, FI, FR, GB, HU, HR, IE, IT, LT, LV, MT, NL, SK, SI.

Posted on May 17, 16:29 CEST
Response Time
Throughput
Past Incidents
May 22, 2022

No incidents reported today.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.