In the news ticker and with helpful tips for your shipping, we will keep you informed about upcoming changes in the foreseeable future.
Coronavirus: Auswirkungen auf Ihren Versand Aufgrund des Coronavirus müssen die Versanddienstleister ihre Services anpassen. So kann es vermehrt zu Einschränkungen im Versand oder Verzögerungen kommen. Aktuelle Informationen hierzu finden Sie in unserem Help Center: https://support.shipcloud.io/de/collections/2209298-corona-update
Im Newsticker sowie mit hilfreichen Tipps für Ihren Versand halten wir Sie so in absehbarer Zeit über bevorstehende Änderungen auf dem Laufenden.
Mar 18, 15:43 CET
This incident has been resolved.
Apr 1, 18:01 CEST
The DPD web services are currently running into timeouts and we got the following incident notification:
> Dear customer,
> Due to a technical malfunction our Web Services are only available to a limited extent. Unfortunately the response time may be slower than usual at the moment. > We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service will be restored. > > We will inform you by email as soon as the malfunction has been corrected, and apologise for any inconvenience. > > If you have any questions please contact us. > > With best regards > > Your DPD Team
The scheduled maintenance has been completed.
Apr 1, 00:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:01 CEST
We've been notified of upcoming maintenance work on the DHL tracking service: > on Tuesday, 31/03/2020 from 8:00 p.m. to midnight maintenance work needs to be done made a system update for technical optimization at the backend of DHL shipment tracking. > During this time the DHL shipment tracking (including API) will not be available.
Mar 27, 08:37 CET