All Systems Operational
Uptime over the past 90 days. View historical uptime.
API (api.shipcloud.io) ? Operational
90 days ago
100.0 % uptime
Today
WebUI (app.shipcloud.io) ? Operational
90 days ago
100.0 % uptime
Today
Developer Portal (developers.shipcloud.io) Operational
90 days ago
100.0 % uptime
Today
Website (www.shipcloud.io) ? Operational
90 days ago
100.0 % uptime
Today
Carrier APIs ? Operational
90 days ago
100.0 % uptime
Today
DHL ? Operational
90 days ago
100.0 % uptime
Today
DPD ? Operational
90 days ago
100.0 % uptime
Today
GLS ? Operational
90 days ago
100.0 % uptime
Today
Hermes ? Operational
90 days ago
100.0 % uptime
Today
Iloxx ? Operational
90 days ago
100.0 % uptime
Today
UPS ? Operational
90 days ago
100.0 % uptime
Today
DHL Express ? Operational
90 days ago
100.0 % uptime
Today
DPAG ? Operational
90 days ago
100.0 % uptime
Today
Hermes (HSI) ? Operational
90 days ago
100.0 % uptime
Today
DHL PL Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
DHL Returns API maintenance Jun 6, 2023 10:00-11:00 CEST
We've been informed by DHL of the following maintenance on their Returns API:
> Sehr geehrte Damen und Herren,
>
> am Dienstag, den 06.06.2023 können von 10:00 bis 11:00 Uhr (MEZ) aufgrund von Wartungsarbeiten über die API Retoure oder die Funktion "Retoure" im Post & DHL Geschäftskundenportal zeitweise keine Retourenlabel für die DHL Retoure International für folgende Länder erstellt werden: AT, BE, CH, CZ, DK, EE, ES, FI, FR, GB, HU, HR, IE, IT, LT, LV, MT, NL, SK, SI.
>
> Mit freundlichen Grüßen
> Ihr Entwicklerportal Post & Paket Team
> --------------------------
> Hello,
>
> Due to maintenance on June 06, 2023, from 10 am until 11 am (CET) no return labels for DHL Retoure International can be temporarily created via API Retoure or function "Returns" in the Post & DHL Business Customer Portal for the following countries: AT, BE, CH, CZ, DK, EE, ES, FI, FR, GB, HU, HR, IE, IT, LT, LV, MT, NL, SK, SI.
>
> Sincerely,
> Your Team Developer Portal Post & Paket
Posted on Jun 02, 2023 - 14:44 CEST
System Metrics Month Week Day
Response Time
Throughput
Past Incidents
Jun 5, 2023

No incidents reported today.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023
Wartungsarbeiten DHL Sendungsverfolgungs API / Maintenance DHL Tracking API
Completed - The scheduled maintenance has been completed.
May 29, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 18:00 CEST
Scheduled - We've been notified by DHL of an upcoming maintenance:
> Guten Tag,
>
> von Fr., 26.05., 18:00 Uhr bis max. Mo., 29.05.2023, max. 18:00 Uhr finden Wartungsarbeiten im Zusammenhang mit der Nutzung der API Sendungsverfolgung (public / business Abfrage) statt. Hierbei kann es in einzelnen Fällen zu Fehlermeldungen in kommen.
>
> Mit freundlichen Grüßen
>
> Ihr Entwicklerportal Post & Paket Team
>
>
>
>
> Hello,
>
> Due to maintenance on May 26, 2023, from 6 pm until May 29, 2023 max. 6 pm error messages may occur when using the API shipment tracking (public / business query).
>
> Sincerely,
>
> Your Team Developer Portal Post & Paket
May 25, 15:12 CEST
May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023
May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023
DHL Returns API maintenance
Completed - The scheduled maintenance has been completed.
May 23, 06:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 05:00 CEST
Scheduled - We've been informed by DHL of the following maintenance on their Returns API:
> Sehr geehrte Damen und Herren,
>
> am Dienstag, 23.05.2023 können von 05:00 bis 06:00 Uhr aufgrund von Wartungsarbeiten über die API Retoure oder die Funktion Retoure im Post & DHL Geschäftskundenportal keine Retourenlabel für die DHL Retoure International für folgende Länder erstellt werden: AT, BE, CH, CZ, DK, EE, ES, FI, FR, GB, HU, HR, IE, IT, LT, LV, MT, NL, SK, SI.
>
> Mit freundlichen Grüßen
> Ihr Entwicklerportal Post & Paket Team
> --------------------------
> Hello,
>
> Due to maintenance on May 23, 2023, from 5 am until 6 am no return labels for DHL Retoure International can be created via API Retoure or function "Returns" in the Post & DHL Business Customer Portal for the following countries: AT, BE, CH, CZ, DK, EE, ES, FI, FR, GB, HU, HR, IE, IT, LT, LV, MT, NL, SK, SI.
>
> Sincerely,
> Your Team Developer Portal Post & Paket
May 19, 11:39 CEST
May 22, 2023

No incidents reported.

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