All Systems Operational
API (api.shipcloud.io) ? Operational
90 days ago
100.0 % uptime
Today
WebUI (app.shipcloud.io) ? Operational
90 days ago
100.0 % uptime
Today
Developer Portal (developers.shipcloud.io) Operational
90 days ago
100.0 % uptime
Today
Website (www.shipcloud.io) ? Operational
90 days ago
100.0 % uptime
Today
Carrier APIs ? Operational
90 days ago
99.94 % uptime
Today
DHL ? Operational
90 days ago
99.97 % uptime
Today
DPD ? Operational
90 days ago
99.45 % uptime
Today
Fedex ? Operational
90 days ago
100.0 % uptime
Today
GLS ? Operational
90 days ago
99.99 % uptime
Today
Hermes ? Operational
90 days ago
100.0 % uptime
Today
Iloxx ? Operational
90 days ago
100.0 % uptime
Today
UPS ? Operational
90 days ago
100.0 % uptime
Today
DHL Express ? Operational
90 days ago
100.0 % uptime
Today
DPAG ? Operational
90 days ago
99.98 % uptime
Today
Hermes (HSI) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Response Time
Throughput
Past Incidents
Feb 18, 2020

No incidents reported today.

Feb 17, 2020

No incidents reported.

Feb 16, 2020
Completed - The scheduled maintenance has been completed.
Feb 16, 04:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 22:00 CET
Scheduled - We've been notified of the upcoming maintenance work on the DHL ship service:
> Dear Ladies and Gentlemen,
>
> to provide you an even better service we will update the function Ship.
>
> Therefore the Ship Webservice will not be available from 10 pm on February 15th until approx. 4 am on February 16th 2020.
>
> Incoming requests will not be processed. We thank you for your understanding.
Feb 11, 12:41 CET
Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020
Resolved - The incident seems to be resolved and the GLS services is recovering.
Feb 11, 12:45 CET
Monitoring - The GLS services are currently slow and/or running into timeouts.
Feb 11, 12:36 CET
Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.

Feb 6, 2020

No incidents reported.

Feb 5, 2020
Completed - The scheduled maintenance has been completed.
Feb 5, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 07:00 CET
Scheduled - We've been notified of the following maintenance:
> Hiermit möchten wir Sie darüber informieren, dass am Mittwoch, den 5. Februar eine neue Portal Version implementiert wird. Das Portal wird daher zwischen 07 und 08 Uhr nicht verfügbar sein.
>
> Wir werden alles dafür tun, diese Downtime minimal zu halten und bitten Sie, etwaige Unannehmlichkeiten zu entschuldigen.
Feb 3, 08:34 CET
Feb 4, 2020
Resolved - The Deutsche Post International Shipping API is back to normal.
Feb 4, 14:03 CET
Monitoring - The Deutsche Post International Shipping API is currently very slow and/or experiencing timeouts. We'll keep you posted.
Feb 4, 13:27 CET
Resolved - We've been notified by DPD that the webservice is up and running again:
> We would like to inform you that the disfunction of the web service API is solved and the application is running again.
Feb 4, 13:37 CET
Update - It looks like the DPD webservice is recovering. We're monitoring the situation and keep you posted.
Feb 4, 13:28 CET
Monitoring - We've just been notified by DPD that their webservice is experiencing some problems:

> Dear customer,
>
> Because of a malfunction our Web Services are temporarily not available.
> We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service will be restored.
>
> We will inform you by email as soon as the malfunction has been corrected, and apologise for any inconvenience.
>
> If you have any questions please contact us.
>
> With best regards
>
> Your DPD Team
Feb 4, 11:15 CET