Partially Degraded Service
API (api.shipcloud.io) ? Operational
90 days ago
99.99 % uptime
Today
WebUI (app.shipcloud.io) ? Operational
90 days ago
100.0 % uptime
Today
Developer Portal (developers.shipcloud.io) Operational
90 days ago
100.0 % uptime
Today
Website (www.shipcloud.io) ? Operational
90 days ago
100.0 % uptime
Today
Carrier APIs ? Degraded Performance
90 days ago
99.72 % uptime
Today
DHL ? Operational
90 days ago
98.46 % uptime
Today
DPD ? Degraded Performance
90 days ago
99.99 % uptime
Today
Fedex ? Operational
90 days ago
100.0 % uptime
Today
GLS ? Operational
90 days ago
100.0 % uptime
Today
Hermes ? Operational
90 days ago
100.0 % uptime
Today
Iloxx ? Operational
90 days ago
100.0 % uptime
Today
UPS ? Operational
90 days ago
100.0 % uptime
Today
DHL Express ? Operational
90 days ago
100.0 % uptime
Today
DPAG ? Operational
90 days ago
98.83 % uptime
Today
Hermes (HSI) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Response Time
Throughput
Past Incidents
Jun 16, 2019

No incidents reported today.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019
Resolved - We've been informed, that the Internetmarke services are back up again.
Jun 13, 13:54 CEST
Monitoring - We've been informed, that the Deutsche Post Internetmarke API currently has problems when creating "Warenpost International" shipments. We are in contact with DPAG and will post an update as soon as the problem has been resolved.
Jun 13, 11:34 CEST
Jun 12, 2019

No incidents reported.

Jun 11, 2019
Resolved - This incident has been resolved.
Jun 11, 16:21 CEST
Monitoring - It looks like DHL has fixed the issue but we keep monitoring the results.
Jun 11, 15:43 CEST
Identified - Unfortunately DHL could not solve the problem completely. We now get the error message from the DHL API again.
Jun 11, 12:15 CEST
Monitoring - It looks like DHL has fixed the issue but we keep monitoring the results.
Jun 11, 11:51 CEST
Identified - We have received feedback from DHL:

> Dear Sirs and Madames,
> the business customer web service is temporarily not available.
> We are working on a solution.
> With regards
Jun 11, 10:40 CEST
Investigating - We are currently receiving the following error message from the DHL Ship API:
> SECURITY_VIOLATION

We have contacted DHL and will post an update as soon as we have new information.
Jun 11, 10:29 CEST
Jun 10, 2019
Resolved - This incident has been resolved.
Jun 10, 12:21 CEST
Monitoring - We've been informed by DHL that their tracking API is having a few problems:
> Some current shipment data cannot be processed and are therefore not available in the information systems.
>
> The CIG (Customer Integration Gateway) is also affected by the malfunction.
> IT is already working at full speed to solve the problem.
Jun 6, 13:49 CEST
Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 5, 2019

No incidents reported.

Jun 4, 2019

No incidents reported.

Jun 3, 2019

No incidents reported.

Jun 2, 2019

No incidents reported.