All Systems Operational
Uptime over the past 90 days. View historical uptime.
API (api.shipcloud.io) ? Operational
90 days ago
100.0 % uptime
Today
WebUI (app.shipcloud.io) ? Operational
90 days ago
100.0 % uptime
Today
Developer Portal (developers.shipcloud.io) Operational
90 days ago
100.0 % uptime
Today
Website (www.shipcloud.io) ? Operational
90 days ago
100.0 % uptime
Today
Carrier APIs ? Operational
90 days ago
99.81 % uptime
Today
DHL ? Operational
90 days ago
98.42 % uptime
Today
DPD ? Operational
90 days ago
99.89 % uptime
Today
Fedex ? Operational
90 days ago
100.0 % uptime
Today
GLS ? Operational
90 days ago
100.0 % uptime
Today
Hermes ? Operational
90 days ago
100.0 % uptime
Today
Iloxx ? Operational
90 days ago
100.0 % uptime
Today
UPS ? Operational
90 days ago
100.0 % uptime
Today
DHL Express ? Operational
90 days ago
100.0 % uptime
Today
DPAG ? Operational
90 days ago
99.86 % uptime
Today
Hermes (HSI) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Response Time
Throughput
Past Incidents
Aug 22, 2019

No incidents reported today.

Aug 21, 2019

No incidents reported.

Aug 20, 2019

No incidents reported.

Aug 19, 2019
DPD: Disruption of service
Resolved - This incident has been resolved.
Aug 19, 11:49 CEST
Monitoring - Since about 10:44 a.m. the DPD webservices seem to be working again. We continue to monitor the issue.
Aug 19, 10:55 CEST
Identified - We have received the following update from DPD:

> Dear customer,
>
> Because of a malfunction our Web Services are temporarily not available.
> We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service will be restored.
>
> We will inform you by email as soon as the malfunction has been corrected, and apologise for any inconvenience.
>
> If you have any questions please contact us.
>
> With best regards
>
> Your DPD Team
Aug 19, 09:46 CEST
Update - We have contacted DPD and report back as soon as we have a statement.
Aug 19, 08:41 CEST
Investigating - The DPD webservices are currently running into timeouts.
Aug 19, 08:20 CEST
Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019
Deutsche Post International Shipping API Maintenance
Completed - The scheduled maintenance has been completed.
Aug 14, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 21:12 CEST
Scheduled - We've been notified of the upcoming maintenance by Deutsche Post for the International Shipping API:
> Next to technical updates and minor improvements, Packet Return will be made available as a standalone product via the API. For more information on our return services please contact your local sales representative or api@deutschepost.de and we will connect you with the right person.
> Important: During the update the webservices /APIs will not be available.
> We will do our best to keep the downtime to a minimum and apologize for the inconvenience this may cause.

We've also been notified that the maintenance might take longer than the planned downtime of two hours.
Aug 9, 11:58 CEST
Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019
Maintenance work "DHL Versenden" / "DHL Ship"
Completed - The scheduled maintenance has been completed.
Aug 11, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 22:00 CEST
Scheduled - We've been notified about upcoming maintenance work on the "DHL Versenden / DHL Ship" service:

> Dear Ladies and Gentlemen,
>
> from 10 pm on August 10 until approx. 6 am on August 11 maintenance work needs to be done on the function Ship.
> The Ship Webservice will not be available during this period, incoming requests will not be processed.
>
>Sincerely,
>
>Your DHL Developer Portal Team
Aug 5, 20:06 CEST
Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

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