We've been informed by DHL of the following maintenance which affects their Returns API:
> the International Post Cooperation ("IPC") has announced a maintenance window for Tuesday, 28.09.2021, 6:00 - 7:00 p.m. (CET).
> IPC's systems are required for the DHL Retoure International label creation for the following sending countries:
> Czech Republic
> United Kingdom
> During the maintenance window labels for the listed return countries cannot be created.
> This applies to the order channels webservice (API Returns) and websites.
> Return labels that are ordered via the DHL Business Customer Portal, will be provided by e-mail after the maintenance window has ended.
Sep 23, 13:40 CEST
We've been notified, that the maintenance has been rescheduled:
> We are rescheduling the maintenance window announced for September 25th, 2021 to October 23rd, 2021.
Also please notice the following side effects that coincide with the maintenance:
> Due to the maintenance all access and refresh tokens will lose their validity, therefore a re-authentication is required after the maintenance window.
Sep 24, 20:03 CEST
We've been notified by Hermes of an upcoming maintenance on the Hermes Shipping Interface (HSI):
> Date: September 25th 2021 15:00 - 18:00 CET
> Service Impact: You will have no access to the HSI API in the named time frame. That means you will not be able to create shipments.
Sep 1, 15:19 CEST