Investigating - Due to the coronavirus, carriers need to adapt their services. This may result in increased shipping restrictions or delays.
Please find up-to-date information in our Help Center: https://support.shipcloud.io/de/collections/2209298-corona-update

In the news ticker and with helpful tips for your shipping, we will keep you informed about upcoming changes in the foreseeable future.

----------------------------

Coronavirus: Auswirkungen auf Ihren Versand
Aufgrund des Coronavirus müssen die Versanddienstleister ihre Services anpassen. So kann es vermehrt zu Einschränkungen im Versand oder Verzögerungen kommen.
Aktuelle Informationen hierzu finden Sie in unserem Help Center: https://support.shipcloud.io/de/collections/2209298-corona-update

Im Newsticker sowie mit hilfreichen Tipps für Ihren Versand halten wir Sie so in absehbarer Zeit über bevorstehende Änderungen auf dem Laufenden.
Mar 18, 15:43 CET
API (api.shipcloud.io) ? Operational
90 days ago
100.0 % uptime
Today
WebUI (app.shipcloud.io) ? Operational
90 days ago
100.0 % uptime
Today
Developer Portal (developers.shipcloud.io) Operational
90 days ago
100.0 % uptime
Today
Website (www.shipcloud.io) ? Operational
90 days ago
99.94 % uptime
Today
Carrier APIs ? Operational
90 days ago
99.99 % uptime
Today
DHL ? Operational
90 days ago
99.97 % uptime
Today
DPD ? Operational
90 days ago
100.0 % uptime
Today
GLS ? Operational
90 days ago
100.0 % uptime
Today
Hermes ? Operational
90 days ago
100.0 % uptime
Today
Iloxx ? Operational
90 days ago
100.0 % uptime
Today
UPS ? Operational
90 days ago
100.0 % uptime
Today
DHL Express ? Operational
90 days ago
100.0 % uptime
Today
DPAG ? Operational
90 days ago
100.0 % uptime
Today
Hermes (HSI) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Hermes Shipping Interface (HSI) Oct 23, 15:00-20:30 CEST
Update - We've been notified, that the maintenance has been rescheduled:
> We are rescheduling the maintenance window announced for September 25th, 2021 to October 23rd, 2021.

Also please notice the following side effects that coincide with the maintenance:
> Due to the maintenance all access and refresh tokens will lose their validity, therefore a re-authentication is required after the maintenance window.
Sep 24, 20:03 CEST
Scheduled - We've been notified by Hermes of an upcoming maintenance on the Hermes Shipping Interface (HSI):
> Date: September 25th 2021 15:00 - 18:00 CET
> Service Impact: You will have no access to the HSI API in the named time frame. That means you will not be able to create shipments.
Sep 1, 15:19 CEST
Database Upgrade Oct 23, 20:00-23:00 CEST
We will perform a database upgrade, which includes patches to improve security, reliability and operational performance. The maintenance will occur during the time range provided. We expect degraded performance and downtimes during this time.
Posted on Oct 8, 15:04 CEST
Response Time
Throughput
Past Incidents
Oct 15, 2021

No incidents reported today.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021

No incidents reported.

Oct 6, 2021

No incidents reported.

Oct 5, 2021

No incidents reported.

Oct 4, 2021

No incidents reported.

Oct 3, 2021

No incidents reported.

Oct 2, 2021

No incidents reported.

Oct 1, 2021

No incidents reported.