All Systems Operational
API (api.shipcloud.io)   ? Operational
WebUI (app.shipcloud.io)   ? Operational
Developer Portal (developers.shipcloud.io)   Operational
Website (www.shipcloud.io)   ? Operational
Carrier APIs ? Operational
DHL   ? Operational
DPD   ? Operational
Fedex   ? Operational
GLS   ? Operational
Hermes   ? Operational
Iloxx   ? Operational
Liefery   ? Operational
UPS   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Response Time
Throughput
Past Incidents
Nov 18, 2017

No incidents reported today.

Nov 17, 2017

No incidents reported.

Nov 16, 2017

No incidents reported.

Nov 15, 2017

No incidents reported.

Nov 14, 2017

No incidents reported.

Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 9, 2017

No incidents reported.

Nov 8, 2017
Resolved - DHL web services are back to normal now.
Nov 8, 22:21 CET
Monitoring - Looks like all DHL web services are back to normal now. We are seeing requests going thru without errors. We will keep monitoring for a while before we close the incident.
Nov 8, 17:48 CET
Update - The DHL web service is responding with the following error message now:
> System http://de.ws.intraship in environment: PRODUCTION is inactive
Nov 8, 17:30 CET
Identified - Unfortunately, the all-clear came too soon.
The response times are indeed faster, but the DHL web service immediately resets the connection now.
Nov 8, 16:56 CET
Update - Looks like all DHL web services are back to normal now. We will keep monitoring for a while before we close the incident.
Nov 8, 16:32 CET
Update - The DHL returns web service is back to normal.
Unfortunately the DHL web service for standard shipments is still showing slow response times.
Nov 8, 15:29 CET
Update - We have received the following message from DHL:

Sehr geehrte Damen und Herren,

zeitweise kann es zu Verzögerungen oder Nichterreichbarkeiten beim Aufruf der APIs kommen. Wir arbeiten bereits mit Hochdruck an der Beseitigung.

Mit freundlichen Grüßen
Ihr DHL Entwicklerportal Team

-----

Dear Sir or Madam,

At the moment temporary delays could occur when connecting with the APIs. The problem will be solved with high pressure.

Best regards,
Your developer portal team
Nov 8, 10:37 CET
Update - Unfortunately the DHL webservices are slow at the moment (not just returns).
Nov 8, 09:52 CET
Monitoring - The DHL returns service is slow once again. We're monitoring the situation.
Nov 8, 09:49 CET
Nov 7, 2017

No incidents reported.

Nov 6, 2017
Resolved - The DHL returns service is back to normal.
Nov 6, 19:34 CET
Monitoring - The DHL returns service is slow from time to time. We're monitoring the situation.
Nov 6, 12:33 CET
Nov 5, 2017

No incidents reported.

Nov 4, 2017

No incidents reported.