Investigating - Due to the coronavirus, carriers need to adapt their services. This may result in increased shipping restrictions or delays.
Please find up-to-date information in our Help Center: https://support.shipcloud.io/de/collections/2209298-corona-update

In the news ticker and with helpful tips for your shipping, we will keep you informed about upcoming changes in the foreseeable future.

----------------------------

Coronavirus: Auswirkungen auf Ihren Versand
Aufgrund des Coronavirus müssen die Versanddienstleister ihre Services anpassen. So kann es vermehrt zu Einschränkungen im Versand oder Verzögerungen kommen.
Aktuelle Informationen hierzu finden Sie in unserem Help Center: https://support.shipcloud.io/de/collections/2209298-corona-update

Im Newsticker sowie mit hilfreichen Tipps für Ihren Versand halten wir Sie so in absehbarer Zeit über bevorstehende Änderungen auf dem Laufenden.
Mar 18, 15:43 CET
API (api.shipcloud.io) ? Operational
90 days ago
100.0 % uptime
Today
WebUI (app.shipcloud.io) ? Operational
90 days ago
100.0 % uptime
Today
Developer Portal (developers.shipcloud.io) Operational
90 days ago
100.0 % uptime
Today
Website (www.shipcloud.io) ? Operational
90 days ago
100.0 % uptime
Today
Carrier APIs ? Operational
90 days ago
99.18 % uptime
Today
DHL ? Operational
90 days ago
92.68 % uptime
Today
DPD ? Operational
90 days ago
100.0 % uptime
Today
GLS ? Operational
90 days ago
100.0 % uptime
Today
Hermes ? Operational
90 days ago
100.0 % uptime
Today
Iloxx ? Operational
90 days ago
100.0 % uptime
Today
UPS ? Operational
90 days ago
100.0 % uptime
Today
DHL Express ? Operational
90 days ago
100.0 % uptime
Today
DPAG ? Operational
90 days ago
100.0 % uptime
Today
Hermes (HSI) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will update our SSL certificate for app.shipcloud.io and api.shipcloud.io during this time, but there will be no downtime.

If you want to verify the new certificate you can download it via the following URL:
https://developers.shipcloud.io/downloads/shipcloud_io_2021.crt
Posted on Jul 14, 17:23 CEST
Response Time
Throughput
Past Incidents
Jul 26, 2021

No incidents reported today.

Jul 25, 2021

No incidents reported.

Jul 24, 2021
Completed - The scheduled maintenance has been completed.
Jul 24, 23:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 22:00 CEST
Scheduled - We've been notified by DHL of an upcoming maintenance:

> Maintenance work CIG - downtime on July 24th 2021, 22:00-23:30 h
>
> Hello,
>
> in order to provide an even better service, we are carrying out maintenance work on the Customer Integration Gateway (CIG).
>
> The CIG and all web services incl. polling client will not be available on July 24th 2021 between 22:00-23:30 h.
>
> Incoming requests will not be processed.
>
> Thank you for your understanding.
>
> Sincerely
> Your Developer Portal Team Post & Paket
Jul 16, 15:14 CEST
Completed - The scheduled maintenance has been completed.
Jul 24, 23:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 22:30 CEST
Scheduled - We've been notified of the upcoming maintenance:

> Dear Partner,
> we would like to inform you that for our service INTERNETMARKE and Mobile Briefmarke in the following > time period
>
> Saturday, 24.07.2021 between 10.30pm and 11.30pm (CEST)
>
> the installation of updates is scheduled and for this reason the application is only accessible to a very limited extent.
> Yours sincerely,
> Support-Team INTERNETMARKE
Jul 16, 14:04 CEST
Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021
Completed - The scheduled maintenance has been completed.
Jul 20, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 21:00 CEST
Scheduled - We've been notified of the following maintenance:

>Please be informed about an upcoming downtime on Tuesday, 20th of July as of 9pm CEST. The estimated downtime is 1 hour.
>
>During this time, the customer portal will not be available and we would like to apologize for any inconveniences this may cause.
>
>
>Kind regards,
>Your Deutsche Post International Customer Portal Team
Jul 20, 13:22 CEST
Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021
Resolved - This incident has been resolved.
Jul 13, 18:45 CEST
Monitoring - We are investigating problems with AWS in the EU region, which lead to a short outage of about one Minute. Currently, all services are up and running and we are monitoring the AWS issue.

AWS Status: https://status.aws.amazon.com/#EU_block
Jul 13, 14:56 CEST
Jul 12, 2021

No incidents reported.