Hermes Shipping Interface (HSI)
Scheduled Maintenance Report for shipcloud
The scheduled maintenance has been completed.
Posted Jan 18, 2022 - 12:05 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 18, 2022 - 12:00 CET
We've been notified by Hermes of an upcoming maintenance on the Hermes Shipping Interface (HSI):
> Due to a security patch in our IT infrastructure, the services listed below will have a limited availability on 18.01.2022.
> Affected Services: Hermes Shipping Interface (HSI)
> The affected services will not be available during the security patch. That means you will not be able to create shipments or request tracking information. Due to the security patch all access and refresh tokens will lose their validity, therefore a re-authentication is required after the maintenance window.

Due to the way Hermes is doing their authentication, you will likely have to re-login / reconnect your Hermes account to shipcloud after the update, in case you're using your own credentials.
Posted Jan 17, 2022 - 16:11 CET
This scheduled maintenance affected: Carrier APIs (Hermes).