Heightened response time

Incident Report for shipcloud

Resolved

All systems are back to normal

Posted May 22, 2017 - 10:53 CEST

Update

We are adding additional app servers to mitigate the effect of the DHL outage on our system.

Posted May 22, 2017 - 10:23 CEST

Monitoring

It seems that the DHL web service are experiencing a partial outage that affects our systems as well.

Posted May 22, 2017 - 10:07 CEST

Investigating

We're currently having some issues which result in a heightened response time of our api and webUI. The issues are being investigated and we're keeping you updated.

Posted May 22, 2017 - 09:36 CEST