DHL Returns API: Disruption of service

Incident Report for shipcloud

Resolved

The service seems to be back to normal.

Posted Nov 28, 2019 - 17:11 CET

Monitoring

Confirmation from DHL just came in:
> Dear Ladies and Gentlemen,
>
> due to technical problems, the return webservice is temporarily unavailable.
>
> We work on a solution

Posted Nov 28, 2019 - 15:45 CET

Investigating

The DHL Returns API is running into errors. We'll keep you posted.

Posted Nov 28, 2019 - 15:37 CET

This incident affected: Carrier APIs (DHL).