DPD errors with shipcloud contract

Incident Report for shipcloud

Resolved

This incident has been resolved.
Posted Jul 10, 2025 - 11:24 CEST

Investigating

The API is partially responding with errors when creating shipment quotes or creating a shipment using shipcloud rates with carrier DPD.
We have identified the cause of the problem and are working on a fix.
Posted Jul 10, 2025 - 10:24 CEST
This incident affected: API (api.shipcloud.io) and WebUI (app.shipcloud.io).
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