DHL API: Application Errors

Incident Report for shipcloud

Resolved

This incident has been resolved.

Posted Jun 10, 2020 - 16:53 CEST

Monitoring

It looks like DHL has fixed the issue. We are still monitoring the results.

Posted Jun 10, 2020 - 12:26 CEST

Identified

The DHL API is responding with a "HTTP Status 500 – Internal Server Error" to all requests. We have contacted DHL.

Posted Jun 10, 2020 - 11:46 CEST

Monitoring

We're experiencing an elevated level of DHL API application errors and are currently looking into the issue.

Posted Jun 10, 2020 - 11:36 CEST

This incident affected: Carrier APIs (DHL).