IPC maintenance resulting in DHL Returns International downtime

Scheduled Maintenance Report for shipcloud

Completed

The scheduled maintenance has been completed.

Posted Oct 27, 2020 - 09:00 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 27, 2020 - 07:01 CET

Scheduled

We've been informed by DHL of the following maintenance:
> the International Post Cooperation ("IPC") has announced a maintenance window for Tuesday, 27.10.2020, 07:00 - 09:00 a.m. (CET).
>
> IPC's systems are required for the DHL Retoure International label creation for the following sending countries:
> - Austria
> - Belgium
> - Croatia
> - Czech Republic
> - Estonia
> - Finland
> - France
> - Hungary
> - Ireland
> - Italy
> - Latvia
> - Lithuania
> - Malta
> - Netherlands
> - Slovakia
> - Slovenia
> - Spain
> - Switzerland
> - United Kingdom
>
> During the maintenance window labels for the listed return countries cannot be created.
> This applies to the order channels webservice (API Returns) and websites.
>
> Return labels that are ordered via the DHL Business Customer Portal, will be provided by e-mail after the maintenance window has ended.

Posted Oct 22, 2020 - 11:12 CEST

This scheduled maintenance affected: Carrier APIs (DHL).