Errors for shipments using shipcloud rates

Incident Report for shipcloud

Resolved

This incident has been resolved.
Posted May 23, 2024 - 09:52 CEST

Identified

The API is responding with errors when creating shipment quotes or creating a shipment using shipcloud rates.
We have identified the cause of the problem and are working on a fix.
Posted May 23, 2024 - 09:11 CEST
This incident affected: API (api.shipcloud.io) and WebUI (app.shipcloud.io).