shipcloud app and API performance

Incident Report for shipcloud

Resolved

This incident has been resolved.
Posted Jul 01, 2025 - 15:51 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 01, 2025 - 14:26 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 01, 2025 - 13:48 CEST

Update

We are continuing to investigate this issue.
Posted Jul 01, 2025 - 13:31 CEST

Investigating

We are investigating reports of degraded performance.
Posted Jul 01, 2025 - 13:21 CEST
This incident affected: API (api.shipcloud.io) and WebUI (app.shipcloud.io).