shipcloud app and API performance

Incident Report for shipcloud

Resolved

This incident has been resolved.
Posted Aug 19, 2024 - 11:30 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 19, 2024 - 09:43 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 19, 2024 - 09:31 CEST

Investigating

We are investigating reports of degraded performance.
Posted Aug 19, 2024 - 08:47 CEST
This incident affected: API (api.shipcloud.io) and WebUI (app.shipcloud.io).